https://www.helloyingyao.com/about daily 0.75 2025-09-24 https://www.helloyingyao.com/work daily 1.0 2025-10-13 https://images.squarespace-cdn.com/content/v1/5fc308d31c8c7413143fef21/1620183872035-TZK8850A41CYXZPHVUS7/Ying+headshot.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5fc308d31c8c7413143fef21/2bffc9dc-302a-4abd-8335-407843485d00/Nextech+Logo.webp Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5fc308d31c8c7413143fef21/b938a09c-3d2b-4da1-9223-26c4a14a10f6/Varis+case+study+thumbnail.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5fc308d31c8c7413143fef21/3a22cdb9-2050-4e1d-ace9-c29b28dd5883/Office-depot-logo.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5fc308d31c8c7413143fef21/16887fbe-0603-44a8-b991-dc3d1aad6ad7/varis+logo+2.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5fc308d31c8c7413143fef21/bcff21ef-db61-42da-850e-c7a1cf81fd75/PIAM_thumbnail.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5fc308d31c8c7413143fef21/ceba0d56-3398-4aa7-b9c5-51e3cbbc29b1/2560px-Honeywell_logo.svg.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5fc308d31c8c7413143fef21/1606877162703-B9OM2G660WZP4MQQJRDT/Data+Table_thumbnail.png Work https://images.squarespace-cdn.com/content/v1/5fc308d31c8c7413143fef21/ceba0d56-3398-4aa7-b9c5-51e3cbbc29b1/2560px-Honeywell_logo.svg.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5fc308d31c8c7413143fef21/1606954845992-RG9MWE0JMKHE5JXU7QQ9/Coke_thumbnail.png Work https://images.squarespace-cdn.com/content/v1/5fc308d31c8c7413143fef21/947a6941-c393-424d-ac8d-450c3ff468a4/Coca-Cola_logo.svg.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5fc308d31c8c7413143fef21/1606878001225-XCO0JDEPZGAZMLTZRH5W/Hotel+chatbot_thumbnail.png Work https://images.squarespace-cdn.com/content/v1/5fc308d31c8c7413143fef21/f6ae22bd-eefa-4d6f-8fe1-6069d4beaa1b/IHG_Hotels_%26_Resorts_logo.svg.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5fc308d31c8c7413143fef21/916f56f7-8c47-4e1b-93ec-30ad43b0629d/melissa.png https://images.squarespace-cdn.com/content/v1/5fc308d31c8c7413143fef21/27dfc454-26e9-41ff-8a90-4e651c03b0ad/erika+diblik.png https://images.squarespace-cdn.com/content/v1/5fc308d31c8c7413143fef21/160baeb0-8573-4cc5-a0b3-2c5e6342f0dc/aly.jfif https://www.helloyingyao.com/data-table daily 0.75 2022-02-07 https://images.squarespace-cdn.com/content/v1/5fc308d31c8c7413143fef21/1606703385667-3RSXDD54WO4Z5OYCUY5V/Screen%2BShot%2B2020-11-29%2Bat%2B9.24.55%2BPM.jpg Responsive Data Table - Workshop Agenda 09:30 AM - Intro 10:00 AM - 1st Round of Sketching 10:20 AM - Review Sketches 11:30 AM - Lunch Break 12:00 PM - 2nd Round of Sketching 12:10 PM - Review Sketches 12:40 PM - Group Alignment on UX Direction 1:40 PM - Conclusion and Next Steps https://images.squarespace-cdn.com/content/v1/5fc308d31c8c7413143fef21/1606703590547-OA8CCAEW16HN7GCVTB8A/Screen+Shot+2020-11-29+at+9.25.34+PM.png Responsive Data Table https://images.squarespace-cdn.com/content/v1/5fc308d31c8c7413143fef21/1606704480572-FP8LD84Q4BV6GV2D8CXM/Forge%2BData%2BTables%2BWires.jpg Responsive Data Table A side-by-side wireframe comparison of a row “density” feature we designed. Depending on the use case or personal preference, the user can adjust the height of the rows, allowing them to see more data or less. https://images.squarespace-cdn.com/content/v1/5fc308d31c8c7413143fef21/1606704815231-L4N2WU78OH5FODGL5M1G/image-asset.png Responsive Data Table https://images.squarespace-cdn.com/content/v1/5fc308d31c8c7413143fef21/1606880163499-K8GNDIMKDAC7U5FB92VS/Coke_thumbnail.png Responsive Data Table https://images.squarespace-cdn.com/content/v1/5fc308d31c8c7413143fef21/1606880457323-WT6BALH6JGHLO54MQ6GE/Hotel+chatbot_thumbnail2.png Responsive Data Table https://www.helloyingyao.com/coca-cola-mobile-app daily 0.75 2022-02-03 https://images.squarespace-cdn.com/content/v1/5fc308d31c8c7413143fef21/1606706669115-94DGS73GX7EIGKKLZ4TH/Coke+and+Freestyle.png Coca-Cola Mobile App Coca-Cola North America app on the left, the Freestyle app on the right https://images.squarespace-cdn.com/content/v1/5fc308d31c8c7413143fef21/1606707099645-91RN1XVHHPF8TRNU7PK0/Coke+Sitemap.png Coca-Cola Mobile App Sitemap for the integrated app experience. https://images.squarespace-cdn.com/content/v1/5fc308d31c8c7413143fef21/1606707291920-DGB0EZM6G52F4V62DA27/Coke+Sitemap.png Coca-Cola Mobile App Sketch > Wireframe > Concept design of the revised app home experience https://images.squarespace-cdn.com/content/v1/5fc308d31c8c7413143fef21/1606880606055-V72R20SRALWLUNQILCPW/Data+Table_thumbnail.png Coca-Cola Mobile App https://images.squarespace-cdn.com/content/v1/5fc308d31c8c7413143fef21/1606880552804-0LS7LIR20O2TAY92ZT52/Hotel+chatbot_thumbnail.png Coca-Cola Mobile App https://www.helloyingyao.com/hotel-concierge-chatbot-app daily 0.75 2025-09-15 https://images.squarespace-cdn.com/content/v1/5fc308d31c8c7413143fef21/1606879360597-ZHWHIR5ES42YU7BS65IB/Hotel+chatbot+personas.png Hotel Concierge Chatbot App Personas and mood boards that were created to get into mindset of the different kinds of guests that stay at our client's hotels, the context of their stay, and suggestions of products and services that can enhance their stay. https://images.squarespace-cdn.com/content/v1/5fc308d31c8c7413143fef21/1606879446438-JT8GJPW3FQG33D3L1K30/image-asset.png Hotel Concierge Chatbot App Scenario cards were created to brainstorm how AI and data sources could be leveraged to enhance a particular moment during the guest's stay. These scenarios were categorized in levels of sophistication from reactive, proactive, and finally, predictive. An example of a reactive scenario is when the customer asks what are the vegan food options near them, and a list of restaurants pulled from Yelp is displayed. Here, the user has to trigger a response from the system. Helpful, but not very smart. On the other end of the spectrum, a predictive scenario is one where the user’s needs are accounted for ahead of time, and with various solutions prepared on-hand, like a butler who’s worked for you for years. https://images.squarespace-cdn.com/content/v1/5fc308d31c8c7413143fef21/1606879712449-E3OWPQMU3BA7C6R2AHAM/Travel%2BAlert%2BScenario.png Hotel Concierge Chatbot App A wireframe flow that demonstrates a typical travel scenario. https://images.squarespace-cdn.com/content/v1/5fc308d31c8c7413143fef21/1606879883454-34K045XJBTOBIO9DFKBA/chatbot+3+example.png Hotel Concierge Chatbot App Example screens of what the interaction would look like at several points of the guest's stay. https://images.squarespace-cdn.com/content/v1/5fc308d31c8c7413143fef21/1606880789961-KO81J2PX7ERVVJ7C732A/Coke_thumbnail.png Hotel Concierge Chatbot App https://images.squarespace-cdn.com/content/v1/5fc308d31c8c7413143fef21/1606880869396-3053TKRH1AQFEL1D6K2P/Data+Table_thumbnail.png Hotel Concierge Chatbot App https://www.helloyingyao.com/speaking daily 0.75 2025-09-24 https://images.squarespace-cdn.com/content/v1/5fc308d31c8c7413143fef21/1620170136782-138BSIKGAHVEERJQGNAG/Ying+Yao+Design+Club.jpg Speaking https://images.squarespace-cdn.com/content/v1/5fc308d31c8c7413143fef21/1620237097773-JAQL73UNCCZ66SOUVORT/Students+of+UXD+-+Designers+for+India.jpeg Speaking Covid fundraiser Designers for India Mentor https://www.helloyingyao.com/community-mentorship daily 0.75 2025-09-24 https://images.squarespace-cdn.com/content/v1/5fc308d31c8c7413143fef21/fb20a7e8-deda-4771-b037-9418bab2bd70/LTUX+banner.jpeg Community & Mentorship - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5fc308d31c8c7413143fef21/3ec80d8b-68a2-4670-bd50-6b9db7f803d0/ADPlist Community & Mentorship - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.helloyingyao.com/visitor-management-software daily 0.75 2025-09-24 https://images.squarespace-cdn.com/content/v1/5fc308d31c8c7413143fef21/2ad09fb1-0c22-4bae-bca8-28b6da21cc40/honeywell+piam.png Visitor Management Software - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5fc308d31c8c7413143fef21/1606880163499-K8GNDIMKDAC7U5FB92VS/Coke_thumbnail.png Visitor Management Software https://images.squarespace-cdn.com/content/v1/5fc308d31c8c7413143fef21/1606880457323-WT6BALH6JGHLO54MQ6GE/Hotel+chatbot_thumbnail2.png Visitor Management Software https://www.helloyingyao.com/varis-procurement daily 0.75 2025-09-24 https://images.squarespace-cdn.com/content/v1/5fc308d31c8c7413143fef21/1606880163499-K8GNDIMKDAC7U5FB92VS/Coke_thumbnail.png Varis B2B Procurement https://images.squarespace-cdn.com/content/v1/5fc308d31c8c7413143fef21/1606880457323-WT6BALH6JGHLO54MQ6GE/Hotel+chatbot_thumbnail2.png Varis B2B Procurement https://www.helloyingyao.com/nextechsystems-healthcare daily 0.75 2026-01-22 https://images.squarespace-cdn.com/content/v1/5fc308d31c8c7413143fef21/1606880163499-K8GNDIMKDAC7U5FB92VS/Coke_thumbnail.png Nextech https://images.squarespace-cdn.com/content/v1/5fc308d31c8c7413143fef21/1606880457323-WT6BALH6JGHLO54MQ6GE/Hotel+chatbot_thumbnail2.png Nextech