Adaptive Lead UX & Product Designer with hard-earned end-to-end skills.

I have delivered a diverse range of digital experiences including enterprise software, a design system, mobile apps, responsive sites, and chatbot AIs.

My skills highlight my experience in UX strategy, product strategy, interaction design, process optimization, user research, workshop facilitation, and mentorship. I always frame my work and efforts over a solid foundation of real-life user problems and clear business needs.

I’m also active and engaged in the design community as a community organizer, global mentor, and authentic speaker.

Scroll ⬇ to see a selection of my work.

“Ying adeptly manages design projects from discovery-to-delivery and translates her insights to quality design that meet customer and user expectations. An expert listener and communicator, she handles both the intricacies of user research and workshop facilitation with ease. It is a pleasure to have her on any project or review as she is a skilled collaborator, actively engaging her partners to achieve an exceptional user experience for products.”

Alyanna Agda
Lead UX Designer @Honeywell

“Ying was brilliant to work with, from start to finish. Intelligent, grounded, and conscientious, her design work was of excellent quality and well-thought-out with the project requirements at the forefront. Very responsive to feedback and adaptable in the face of changing customer needs.

“Ying is a truly fantastic designer and an innovative thinker. On top of that, she cares about the things that really matter, like inclusion and accessibility.
She leads by example wherever she goes and is able to eloquently give and receive constructive feedback—a skill very few possess.”

“Ying was vital to the team and contributed significantly to the development of the company design system. I thoroughly enjoyed working with her on our team and her personality will live on in the culture she helped build throughout our organization.”